Privacy Policy

1. Introduction

Welcome to Eto ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our e-commerce productivity platform specializing in Etsy store management.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Information You Provide

Account Information: Name, email address, password, and other registration details
Store Information: Etsy shop details, store credentials, and connection data
Product Data: Product listings, images, descriptions, and inventory information
Order Information: Order details, customer information, and transaction data
Communication Data: Messages, support tickets, and customer service interactions

2.2 Automatically Collected Information

Usage Data: How you interact with our platform, features used, and time spent
Device Information: IP address, browser type, operating system, and device identifiers
Log Data: Access times, pages viewed, and actions taken on our platform
Cookies and Tracking: Cookies, web beacons, and similar tracking technologies

2.3 Third-Party Integrations

We collect information from third-party services you connect to our platform, including:

Etsy API data (shop information, listings, orders)
Gmail/Email service data (for order management)
Payment processing information (handled by third-party processors)

3. How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery: To provide, maintain, and improve our platform and services
Account Management: To create and manage your account, process transactions, and send notifications
Store Management: To connect and manage your Etsy stores, sync listings, and process orders
Product Research: To enable product research, keyword analysis, and market insights
Communication: To respond to inquiries, provide customer support, and send service updates
Analytics: To analyze usage patterns, improve features, and enhance user experience
Security: To detect, prevent, and address technical issues, fraud, and security threats
Legal Compliance: To comply with legal obligations and enforce our terms of service

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, such as:

Cloud hosting and infrastructure providers
Payment processors and billing services
Analytics and monitoring services
Customer support platforms

4.2 Legal Requirements

We may disclose information if required by law, court order, or government regulation, or to:

Comply with legal obligations
Protect our rights, property, or safety
Prevent fraud or security issues
Respond to legal requests

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

Encryption of data in transit and at rest
Secure authentication and access controls
Regular security assessments and updates
Limited access to personal information on a need-to-know basis

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

Access: Request access to your personal information
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information
Portability: Request a copy of your data in a portable format
Opt-Out: Unsubscribe from marketing communications
Account Deletion: Delete your account and associated data

To exercise these rights, please contact us at the information provided in the Contact section below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal purposes.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our services, you consent to the transfer of your information to these countries.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: